Effective Date: 29/06/2025
At Resolute Solutions, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website resolutesolutions.nz (the “Site”). Please read this policy carefully. If you do not agree with the terms, please do not access the Site.
1. Information We Collect
We may collect the following types of personal and non-personal information:
a.
Personal Information
When you interact with our website—such as placing an order, filling out a contact form, or subscribing to our newsletter—we may collect:
- Name
- Email address
- Phone number
- Billing and shipping addresses
- Company name (if applicable)
- Payment information (processed securely via third-party providers)
- Any other information you voluntarily submit
b.
Non-Personal Information
We may collect data automatically through cookies, analytics tools, or log files, including:
- Browser type
- IP address
- Device type
- Pages visited
- Time spent on the Site
- Referring website
2. How We Use Your Information
We use the collected information to:
- Fulfill and manage purchases, orders, and transactions
- Provide customer support
- Respond to inquiries or requests
- Improve website functionality and user experience
- Send marketing and promotional materials (you can opt out at any time)
- Monitor and analyze usage patterns and trends
3. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share data only with:
- Trusted third-party service providers, such as payment processors and shipping companies, to fulfill our obligations
- Legal authorities, when required by law or to protect our rights and users
- Analytics providers, such as Google Analytics, to help us understand website usage
All third parties are required to handle your data securely and in accordance with applicable privacy laws.
4. Cookies and Tracking Technologies
Our Site uses cookies to enhance your browsing experience. These cookies help us:
- Remember your preferences
- Analyze web traffic
- Provide a tailored user experience
You may choose to disable cookies through your browser settings; however, this may affect the functionality of certain parts of the Site.
5. Data Security
We implement industry-standard security measures to protect your personal information. While no method of transmission over the internet is 100% secure, we take reasonable steps to protect your data from loss, misuse, or unauthorized access.
6. Your Privacy Rights
Depending on your location, you may have the right to:
- Access, update, or delete your personal data
- Withdraw consent for marketing communications
- Object to or restrict certain data processing
To exercise any of these rights, please contact us at: info@resolutesolutions.nz
7. Third-Party Links
Our Site may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites. Please review their privacy policies independently.
8. Children’s Privacy
Our Site is not intended for children under 13. We do not knowingly collect personal data from minors. If you believe we have collected such data, please contact us immediately.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Resolute Solutions
Email: info@resolutesolutions.nz